QR codes for medical and dental practices
Shorter queues at reception, fewer calls about the way in, and patients who tell you how the visit went.
Medical and dental practices use QR codes for check-in at reception, directions on appointment letters, patient feedback after the visit and contact cards for the practice. Directions and contact codes work as free fixed codes. Check-in and feedback forms change over time, so they suit editable codes that keep the printed signs in place.
Checked in before the phone rings
A sign at reception. Patients scan and check in on their own phone in seconds.
Where codes work in a practice
Reception
A check-in code at the desk lets patients sign in on their own phone while the receptionist answers the phone.
Appointment letters
A directions code pinned to the right entrance saves late arrivals, especially on large sites with several doors.
After the visit
A short feedback form in the waiting room shows what patients notice: waiting times, signage, the tone at the desk.
Fixed or editable for practices
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Fixed QR code (static)
Keep directions and contact card codes fixed. They are free, need no account and the entrance and phone number rarely move.
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Editable QR code (dynamic) Our pick for this job
Make check-in and feedback codes editable, so you can switch forms without reprinting the signs. Starter is $9 a month with 50 editable codes.
Worked example: a three-chair dental practice
- Check-in
- A sign at reception opens a two-field check-in form, and the desk sees each arrival in one list.
- Letters
- Appointment letters carry a directions code to the side entrance with step-free access.
- Feedback
- A card in each treatment room asks how the visit went, and the team reads the answers every Friday.
Getting started
Pick the busiest moment
For most practices that is reception in the morning. Start with a check-in code there.
Keep forms short
Ask only what you need on the day. Keep medical questions in your practice software, not in a public form.
Print clear signs
Large codes at eye height, with one line saying what the scan does and a paper option beside it.
Questions and answers
Before you print
- Is it free?
- Fixed codes are free: make as many as you like, download a PNG with no sign-up, and get every other format and print files with a free account. Editable codes come with a plan, a pass, Keep-alive or the 14-day trial.
- Can I change the link after printing?
- Yes, with an editable code. It holds a short link you control, so you can point the printed code somewhere new any time, and the next scan opens the new page. A fixed code keeps the link it was made with.
- Can I use my own domain?
- Yes. A custom domain is included on passes, from Starter, and during the trial. Starter covers one subdomain, for example go.yourbrand.com, and apex domains start on Pro.
- What happens if I stop paying?
- Editable codes work to the end of your paid period, and after a failed payment every code keeps working for 14 days. Turn codes back on within 12 months. Fixed codes keep working as long as their links do.
Can patients check in with a QR code?
Yes: the code opens a short check-in form on the patient's phone. Keep it to name and appointment time, and offer the desk as before.
Is a feedback form suitable for health information?
Keep feedback about the visit, such as waiting time and signage. Ask nothing about health in a general form tool.
Where should a directions code point on a hospital site?
At the exact entrance the patient needs, pinned on the map, not the site's main address, which often leads to the wrong door.
Do patients need an app?
No. The phone's camera opens the form or map in the browser or the map app, with nothing to install.
What does it cost for a small practice?
Directions and contact codes are free. Editable check-in and feedback codes start with a 14-day trial with no card, then Starter is $9 a month.
A calmer reception desk
Paste your check-in form's link above and print the sign for the desk.